As a leading cross-border e-commerce logistics provider, Online Cargo is always striving to improve our services and policies to better serve our customers. With this in mind, we are pleased to announce changes to our trade credit policy and procedures.
Effective immediately, all customers will be required to provide a valid credit card upon shipment booking. This new policy is designed to ensure that our customers have a reliable payment method in place to avoid any delays in the shipment process. In addition, we are introducing a new credit approval process for customers seeking extended payment terms.
We understand that these changes may require some adjustments for our customers, but we believe they are necessary to ensure the continued success of our business and the satisfaction of our customers. We are committed to working with our customers to ensure a smooth transition to the new policy and to address any concerns or questions they may have.
At Online Cargo, we are dedicated to providing the highest level of customer service and ensuring that our policies and procedures reflect this commitment. We appreciate the continued support of our customers and look forward to continuing to serve them with the same level of excellence they have come to expect from us.